Service & Support
Off Site
We are providing the technical support to our customers at our factory place. Process of off-site support as follows:
- Meeting arranged with our technical person over phone or email
- Prior discussion over the machine to be developed
- Hydraulic/Pneumatic components to be used in developing machine (including component’s make)
- Structure analysis (Static & Dynamic movement both)
- Hydraulic parameters calculation including cylinder force (tons), cylinder capacity (L/min), cylinder shaft speed (mm/sec), cylinder stroke time (sec), pump flow (L/min), pump input power (Hp/Kw)
- Quotation provided on the spot if standard machine, else 1-2 days required for processing detailed quotation
- Delivery and Payment terms settlement after the successful above mentioned terms